Transform every communication into an interaction that is more collaborative, engaging
and accessible from anywhere
Within the enterprise, the communications world is split into two :synchronous and
asynchronous. Synchronous are real-time communications such as phone calls while
asynchronous are message-based communications such as email, and the fact is they
are two different networks. The efficiency resulting from getting the two worlds
of telecommunications and computing to talk and interact is significant.
Imagine dealing with your voice mail the same way you handle your email? Storing
it and forwarding it. Imagine your phone reading your received emails and replying
to them using voice mail? Imagine your whole communication world being presence-aware
of whether you and your co-workersare online, on the go and whether you would like
to be reached using email, voicemail, SMS…etc?
With Unified Communication all the above is possible and most importantly without
any rip and repair, through leveraging your existing infrastructure and keeping
your PSTN and IP networks as they are. Unified Communication bridges the digital
divide between legacy telecommunication systems and computing systems using software.
The solution gives the ability to redirect and deliver, in real-time, communications
from a variety of systems to the device nearest to the intended recipient. It is
also a potential generator of top line revenues for telecommunication operators
and service providers. Based on the Microsoft technology, our solution is software-based,
helping your business stay flexible and capable of embracing innovations as they
By using software to manage your communications world, the use and behavior of your
day-to-day tools can change significantly.
Microsoft Exchange Server, the cornerstone of Microsoft’s Unified Communications
solution, is a flexible and reliable messaging platform that can help you lower
your messaging costs by 50-80%, increase productivity with anywhere access to business
communications, and safeguard your business with protection and compliance capabilities
that help you manage risk.
LINK Development consultancy team designs, plans, upgrades and migrates messaging
platforms and delivers a wide range of value added services to optimize business
processes and deliver positive ROI.
Our messaging solution empowers your organization with:
- Simplified high availability and disaster recovery
- Easier administration and decreased dependence on the help desk
- Greater mobility and flexible access
- Transformed voice mail
- Reduced risk of malware and spam
Building on Microsoft Communications Server, LINK Development delivers a new connected
experience transforming every communication into an interaction that is more collaborative,
engaging and accessible from anywhere.
A single interface unites voice, IM, audio-, video-, and web-conferencing into a
richer, more contextual offering and a single identity makes it easier and more efficient
for users to find contacts, check their availability and connect with them.
The solution enriches the experience of familiar applications like Microsoft Outlook,
Microsoft Word, Microsoft SharePoint, and more.
- Combines the telephony features of a traditional IP PBX with rich presence, instant
messaging, & conferencing to improve communication & to lower cost
- Improve productivity by enabling users with integrated audio, video, and Web conferencing
with internal and external users
- Gives real-time rich presence information & enhanced instant messaging (IM) to connect
more efficiently & effectively
- Provides access to enterprise voice, enterprise messaging, and conferencing through
one unified user-friendly interface
- Delivers rich UC experiences for mobile workers on laptops, browsers, telephones,
& mobile phones Built-in security, encryption, archiving, & call detail
records help meet regulatory requirement