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What is LYNC IN A BOX? Features and Benefits Packages
 



For years, most organizations have had two separate but parallel investments in terms of communications: one around a voice network (telephone, fax, voicemail) and another around a data network (data, internet, email). New communication methods like mobile telephony and videoconferencing were added but have remained separate islands and therefore increased the complexity.

Our solution enables us to offer companies of all sizes the benefits and powerful features of unified communications, leading to open communications and efficient collaboration within your organization, with minimal IT investment.




 

So what is LYNC IN A BOX?

Our LYNC IN A BOX solutions, based on Microsoft Lync 2010, helps companies increase collaboration and productivity by offering all the features and benefits of a traditional IP PBX, augmented with rich presence, instant messaging and conferencing. It enables a PC to behave more like a telephone and vice versa.

LYNC IN A BOX provides a turn-key,enterprise-class VOIP solution that leverages your existing infrastructure and legacy PBX systems by using a VoIP/ IP-PBX gateway.

LYNC IN A BOX is your all-in-one communication solution, merging all your voice telephony, instant messaging and presence for a more mobile and collaborative business environment.

Features and Benefits

  • Features
  • Benefits
  • Access to all traditional telephony features:
    such as call by name, hold, forward, transfer, divert, park, and retrieve, hot-desking, roaming and conferencing.
  • Advanced communications features:
    presence, instant messaging, audio-video and web conferencing.
  • Call manageability: user-controlled call delegation and routing to ensure calls are answered by team members or admins.
  • Contact center capabilities:
    such as call queuing and routing, based on interactive voice response (IVR), auto speech recognition for use by helpdesks and hotline contact centers.
  • Wide choice of endpoints:
    wide range of phone end-points such as IP phones and headsets suitable for employees, management and agents.
  • Ease of management:
    all configuration and administration are managed via a user-friendly web-interface.
  • Best user experience:
    consistent user experience across devices.
  • Vendor   technology independent:
    all solution components easily integrate with existing PBX infrastructures using Microsoft certified voice gateways. Allows for easy migration of users and gradual disposal of old PBX.
  • All-in-one communications via a single box
  • Delivers a rich and consistent UC experience
  • Instant cost-savings using VoIP
  • Improves efficiency through real-time presence information
  • Increases collaboration via audio/video and web conferencing
  • Supports mobile workforce with anywhere access
  • Increases responsiveness to clients and partners
  • Scalable and extensible
  • Eliminates phone wiring
  • Vendor-independent
  • Secured encrypted communication
  • Lowers operational costs by leveraging existing infrastructure & human capital investment
 

PACKAGES

Start up Silver Gold
LYNC IN A BOX
USB Headsets
USB Phonesets
IP Phonesets
Bluetooth Headsets
On-the-go Access
Audio/ Video/ Web Conferencing
 
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